Online Training Giveaway

Online Training Giveaway - Terms and Conditions Closing Date: 20 November 2026 These Terms and Conditions govern participation in The Handler's Online Training Giveaway. By entering the prize draw, participants agree to be bound by these terms. 1. Promoter 1.1. The promoter of this prize draw is The Handler, operated by The Handler Services Ltd, of 493A Little Wakering Road, Southend-On-Sea, United Kingdom (hereafter referred to as "The Handler", "we", "us" or "our"). 1.2. The Handler provides professional dog training and canine behaviour services, including online consultations and training programmes. 1.3. The promoter can be contacted at info@thehandler.uk 2. Eligibility 2.1. The prize draw is open to individuals who: a) Are aged 18 years or over at the time of entry. b) Are ordinarily resident in the United Kingdom. c) Own or are responsible for a dog, or are expecting to take responsibility for a dog. d) Have access to a suitable internet connection and a device capable of participating in an online video consultation. 2.2. Employees of The Handler, their immediate family members and anyone directly involved in administering the promotion are not eligible to enter. 2.3. Only one entry per person is permitted. 2.4. Multiple entries submitted by the same individual may be disqualified. 2.5. No purchase or payment is necessary to enter. 3. Competition Period 3.1. The prize draw opens on 27 October 2026. 3.2. The closing date for entries is 20 November 2026 at 11:59 pm GMT. 3.3. Entries received after the closing date will not be considered. 3.4. The Handler is not responsible for entries that are incomplete, delayed or not successfully submitted due to technical difficulties outside its reasonable control. 4. How to Enter 4.1. To enter, participants must visit the official competition landing page at: thehandler.uk/win 4.2. Participants must complete the online entry form, providing the information requested. 4.3. Required information may include: a) First name. b) Email address. c) Information about their dog. d) The primary training or behavioural challenges they would like assistance with. 4.4. Entrants must confirm their acceptance of these Terms and Conditions. 4.5. Following or engaging with The Handler's social media accounts is not a condition of entry. 4.6. No additional entries will be awarded for liking, sharing, commenting on or tagging others in social media posts. 4.7. Submission of a valid entry form constitutes entry into the prize draw. Entry does not require consent to receive marketing communications. 5. The Prizes 5.1. There are three prizes available. 5.2. Each prize consists of one complimentary 60-minute online dog training consultation with The Handler. 5.3. Each consultation has a standard retail value of £75. 5.4. The total combined retail value of the prizes is £225. 5.5. Each winning consultation includes: a) A private 60-minute online consultation with The Handler. b) A discussion of the dog's training history, behaviour and the owner's objectives. c) Personalised guidance and practical training recommendations appropriate to the circumstances. d) A personalised PDF follow-up summarising the consultation and recommended exercises or next steps. 5.6. Consultations will take place remotely using a video conferencing platform selected by The Handler. 5.7. Prizes are non-transferable and cannot be exchanged for cash, products, in-person training or other services. 5.8. Each winner may claim one consultation only. 5.9. Winners are not required to purchase additional training sessions or programmes. 5.10. Additional training services may be recommended where appropriate but are entirely optional and charged separately. 6. Winner Selection 6.1. Three winners will be selected at random from all valid entries received before the closing date. 6.2. The draw will take place on 23 November 2026. 6.3. Winners will be selected using a verifiably random computer-generated selection process, with records retained to demonstrate the fairness of the draw. 6.4. Each valid entry will have an equal chance of winning. 6.5. The Handler will contact the three winners individually using the email addresses supplied during entry. 6.6. Winners will be notified within three working days of the draw. 6.7. Winners must respond within seven calendar days of receiving their notification to confirm acceptance of their prize. 6.8. If a winner does not respond within this period, The Handler will make reasonable further attempts to contact them before considering the prize unclaimed. 6.9. If a prize remains unclaimed despite reasonable contact attempts, The Handler may select an alternative winner at random from the remaining eligible entries. 6.10. The Handler may request reasonable evidence of eligibility before awarding a prize. 7. Claiming and Redeeming Prizes 7.1. Winners will receive instructions for arranging their complimentary online consultation. 7.2. Consultations must be booked within 30 calendar days of the winner accepting the prize. 7.3. Consultations must take place within 90 calendar days of the winner accepting the prize, subject to reasonable appointment availability. 7.4. Winners will be offered a reasonable selection of available appointment times. 7.5. If a winner cannot attend a scheduled consultation, they should provide at least 24 hours' notice wherever reasonably possible. 7.6. The Handler will make reasonable efforts to accommodate rescheduling requests. 7.7. Failure to attend a consultation without notice may result in the prize being treated as redeemed, provided this is reasonable in the circumstances. 7.8. The Handler reserves the right to postpone an appointment where necessary due to illness, technical problems or circumstances beyond its reasonable control. An alternative appointment will be offered. 8. Exclusive 50% Consultation Offer 8.1. In addition to the three prizes, all eligible entrants who do not win will be entitled to access an exclusive introductory discount on The Handler's online training consultation. 8.2. The offer provides 50% off the standard £75 consultation price, reducing the price to £37.50. 8.3. The discounted consultation includes: a) A private 60-minute online consultation. b) Personalised training advice and recommendations. c) A PDF follow-up containing relevant guidance, exercises and next steps. 8.4. The discount is available to eligible non-winning entrants only and is limited to one redemption per person. 8.5. The promotional booking period opens on 27 November 2026 and closes at 11:59 pm GMT on 30 November 2026. 8.6. To qualify for the discount, eligible entrants must complete and pay for their booking during the promotional booking period. 8.7. The consultation itself may take place after the promotional period, provided the appointment is scheduled to occur within 30 calendar days of booking. 8.8. The discount applies exclusively to the initial online consultation and cannot be applied to additional sessions, training programmes, products or other services. 8.9. The offer cannot be combined with other discounts, promotions or vouchers. 8.10. The discounted consultation cannot be exchanged for cash or transferred to another person. 8.11. The Handler will make the discount redemption instructions available through the competition results page and may communicate them directly to entrants where legally permitted. 8.12. Entrants are not required to subscribe to marketing communications to receive or redeem the discount. 8.13. The discount does not guarantee a particular training outcome or suitability for a specific behavioural concern. 8.14. The offer is subject to reasonable appointment availability. The Handler will make reasonable arrangements to accommodate all valid bookings accepted during the promotional period. 9. Online Training Services 9.1. All consultations are delivered remotely. 9.2. Participants are responsible for providing a suitable device, internet connection and environment for their consultation. 9.3. The Handler will provide professional advice based on the information available during the consultation. 9.4. Participants acknowledge that canine behaviour and training outcomes depend on multiple factors, including the dog's individual circumstances, health, environment, history and consistency of training. 9.5. No specific behavioural improvement or training outcome can be guaranteed. 9.6. Where a behavioural concern may require veterinary assessment, specialist intervention or in-person assistance, The Handler may recommend appropriate additional support. 9.7. The Handler may decline to recommend or demonstrate an exercise remotely where doing so could present an unreasonable risk to a person or animal. 9.8. Participants remain responsible for the welfare, handling and supervision of their dogs. 9.9. Nothing in these Terms and Conditions excludes or restricts any rights or protections that cannot lawfully be excluded. 10. Personal Information and Data Protection 10.1. The Handler will process personal information collected through the prize draw in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation and Data Protection Act 2018. 10.2. Personal information collected may include: a) Name. b) Email address. c) Information provided about the participant's dog. d) Training interests and requirements. e) Competition entry information. 10.3. This information will be used for purposes including: a) Administering the prize draw. b) Verifying eligibility. c) Selecting and contacting winners. d) Arranging and delivering prizes. e) Providing access to the advertised introductory offer. f) Maintaining appropriate records of the promotion. 10.4. The Handler may analyse aggregated or anonymised competition data to understand customer demand and improve its services. 10.5. Entrants may separately choose to receive marketing communications from The Handler. 10.6. Marketing consent is optional and is not a condition of entry or eligibility for the introductory discount. 10.7. Where consent has been provided, The Handler may send relevant information about training services, educational resources, products and promotional offers. 10.8. Marketing consent may be withdrawn at any time using the unsubscribe mechanism provided in marketing emails or by contacting The Handler. 10.9. Personal information will not be sold to third parties. 10.10. Personal information may be processed by service providers supporting the administration of the competition, website, email communications and booking systems, subject to appropriate data protection safeguards. 10.11. Information will be retained only for as long as reasonably necessary for the purposes for which it was collected, including applicable legal and record-keeping requirements. 10.12. Further information about how personal data is handled, including applicable lawful bases, retention periods and individual rights, is available in The Handler's Privacy Policy: thehandler.uk/privacy-policy 11. Winner Publicity 11.1. The Handler may announce that the prize draw has concluded and that three winners have been selected. 11.2. Winners will not be required to participate in promotional photography, testimonials or social media content as a condition of receiving their prizes. 11.3. The Handler may request permission to share a winner's first name, photograph, testimonial or training experience for promotional purposes. 11.4. Such promotional use will be optional and subject to the winner's agreement. 11.5. To comply with applicable promotional marketing rules, The Handler will make the surname and county of residence of prize winners available upon request, unless a winner objects or disclosure would be inappropriate. 11.6. Winners who object to their information being made available should contact The Handler. The Handler may nevertheless be required to provide relevant information to the Advertising Standards Authority to demonstrate that prizes have been properly awarded. 12. Social Media Disclaimer 12.1. This promotion may be advertised through Facebook, Instagram, TikTok and other social media platforms. 12.2. The promotion is organised and administered solely by The Handler. 12.3. It is not sponsored, endorsed, administered by or associated with Meta, Facebook, Instagram or TikTok. 12.4. By entering, participants acknowledge that information submitted through the competition entry form is provided to The Handler and not directly to the social media platforms. 12.5. Participants should be cautious of fraudulent accounts or messages claiming to represent The Handler. 12.6. Winners will not be asked to pay a fee to claim their prize. 13. Fair Participation 13.1. The Handler reserves the right to disqualify entries where there are reasonable grounds to believe that an entrant has: a) Submitted false or misleading information. b) Attempted to manipulate the entry or selection process. c) Used automated systems to submit multiple entries. d) Otherwise materially breached these Terms and Conditions. 13.2. Any disqualification will be made fairly and proportionately. 13.3. The Handler may request reasonable verification where an entry appears fraudulent or ineligible. 14. Changes, Cancellation and Liability 14.1. The Handler intends to administer the promotion in accordance with these published Terms and Conditions. 14.2. The Handler will not materially alter the promotion after it has commenced unless circumstances beyond its reasonable control make a change necessary. 14.3. Any necessary changes will be communicated clearly and implemented in a manner that is fair to participants. 14.4. The Handler will not cancel the promotion solely because participation is lower than anticipated. 14.5. The Handler is not responsible for technical failures outside its reasonable control that prevent participation, but will take reasonable steps to address any identified problems. 14.6. Nothing in these Terms and Conditions excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded. 14.7. Nothing in these Terms and Conditions affects participants' statutory rights. 15. Governing Law 15.1. These Terms and Conditions are governed by the laws of England and Wales. 15.2. Nothing in this clause removes any mandatory legal protections available to participants under the laws applicable to them. 16. Contact For questions regarding the competition, eligibility, prizes or these Terms and Conditions, please contact: The Handler Services Ltd Email: info@thehandler.uk Website: thehandler.uk Last updated: 25 October 2026